Search

Image caption appears here

Shipping and Return Policy

Shipping 

Thank you for shopping with Bee and Dee. Shipping is free for all U.S. orders of $75 or above. Shipping for all U.S. orders under $75 is $5.00.

Orders will generally ship within 24 hours, over the holidays please allow some extra time for orders to ship.

Flat rate shipping will be delivered in 3-5 days and priority shipping will be delivered in 1-3 days.

If you’re interested in international shipping rates, please contact us prior to your order at web@beeanddeekids.com.


Returns 

Our policy lasts 7 days. If 7 days have gone by since you received you order, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a full refund, your item must be returned in the first 7 days after receiving your order. You have up to 14 days to return your items for a website credit. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 


Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, or a website credit will be sent to you, within a certain amount of days. 


Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next, contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at info@beeanddeekids.com. 


Sale items

Only regular priced items may be returned or exchanged, unfortunately, sale items cannot be returned or exchanged. 


Exchanges

We can only exchange items that are received defective or damaged. please contact us at info@beeanddeekids.com within 3 days of receiving the item if it arrives defective or damaged.

 

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate code will be e-mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. 

 

Store Pickup 

Any order left 30 days in the pickup bin will be voided with no refund.


Shipping your returns 

To return your product, you should mail your product to: 

Bee and Dee Returns

9 Cedar Drive
Lakewood, NJ 08701

You will be responsible for paying for the return shipping costs. Original Shipping costs are non-refundable. 

It is highly recommended to use a trackable shipping service or to purchase shipping insurance. We cannot guarantee that we will receive your returned item.

 

Search